Service Design

Food Pantry Permitting: Understanding and improving challenges through collaborative mapping, brainstorming and rapid prototyping.

Violet Bag: Physical prototyping to measure impact in trash reduction.

Austin Public LIbrary: Improving the customer and frontine staff experience through resaerch and service prototyping. (case study coming soon)

City of Austin: Breaking silos & changing behavior through mixed methods research, mapping, protoyping and rapid iteration. (case study coming soon)

Design & User Research

Community College Library Website Redesign: Delivering high impact, low-risk design solutions through user research. Guiding residents through complex permitting processes with usability tesing.

Office of Police Oversight: Promoting equity through usability tesing with vulnerable populations. Using mixed method research to evaluate a new navigational structure.

User Interface Design

Mozilla: Breaking down the complexity of a quality assurance testing tool through UX/UI Design.

Affordable Housing Tool (Data Portal, MVP Search, Evaluate and Launch: Improving the search for affordable housing throught heuristics and usability testing.

Firefox: Improving developer tools through open source conrtibutions.

Visual Design

Raw Vision: An Art Brut Magazine landing page.

Service Design Lab: Creating clear, cohesive communication through a style guide.